Operators using SpeakNova in production tell us what changed.
“Speak Nova cut hold times and closed after-hours gaps. The call summaries highlight issues and opportunities, helping us improve operations and convert more inquiries to sales.”
“Since implementing our Speak Nova AI Agent, we have increased our sales and customer experiences. Our phones are now answered 24/7, with our customers getting instant responses on products, services, and text links to our website to find the products they are looking for!”
“We've been impressed with both the voice agent and the SpeakNova team. Once they learned about our needs, they went to work and delivered a great product that helps our customers 24/7. We are able to implement changes on the fly, review call transcripts and receive custom notifications and lead gen in our CRM. We are now at 3 voice agents and counting!”
“The SpeakNova AI agent has been a real game changer for us. The increase in engagement compared to a voicemail is MASSIVE. To have the phone answered after hours and to listen and see how the callers interact has been incredible. To have the correct information delivered every time without forgetting details is so important. Without a doubt SpeakNova more than pays for itself month in and month out, and the insight on the interactions is critical. I can't imagine a business that wouldn't want this!”
“Recently, we implemented an AI attendant into our phone call system, and we have been extremely pleased with the results. The system has significantly improved our operations by ensuring that all incoming calls are answered promptly, which has enhanced our overall customer service level. Any questions or issues that arose were addressed quickly and effectively, giving us confidence not only in the technology but also in the level of ongoing support provided by their team.”
“SpeakNova completely transformed how we handle inbound calls. Their AI voice agent answers, qualifies, and routes calls better than the human reps we've used. Setup was smooth, and the results were immediate. Highly recommended.”
“Our missed calls dropped to zero, and customers love the fast responses. We saved over 40% on staffing in the first month alone.”
