Customer communication automation · Web + social chat

Website chatbots for customer questions, lead capture, and follow-up.

SpeakNova chatbots help businesses support customers on websites and social channels by answering questions, capturing details, escalating callback requests, and keeping conversations moving.

Website chatbots are ideal for businesses that want to provide instant support, collect leads, guide visitors, and reduce repetitive customer service work without requiring a voice agent.

Capabilities

What website chatbots can do

Answer common website questions
Capture leads
Collect callback requests
Send SMS follow-up
Escalate inquiries by email
Provide dashboard insights
Support customer intake
Connect with third-party tools (where configured)
Where chatbots help

Customer-facing chat automation for websites and social channels.

Website Chatbots help businesses support customers and leads when they visit a website, submit questions, browse services, ask about pricing, request a callback, or need quick information before speaking with a team member.

Use case 01
Website visitor questions
Use case 02
Product and service FAQs
Use case 03
Lead capture
Use case 04
Callback requests
Use case 05
Sales qualification
Use case 06
Support intake
Use case 07
SMS follow-up
Use case 08
Email escalation
Chatbot integrations

Website chats can connect to follow-up workflows.

Website Chatbots can help capture leads, trigger email escalation, send SMS follow-up, provide dashboard insights, and connect with third-party systems where configured. If a chatbot captures a qualified inquiry, the conversation can also support follow-up workflows through Omni where appropriate.

Website Chatbot pricing

Website chatbot plans

Plans scale with included chat minutes, features, and integrations.

Chat Intro
$49 /mo
125 minutes

Best for basic website chat automation.

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Chat Starter
$99 /mo
250 minutes

Best for growing teams that want more visitor support.

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Chat Essential Light
$249 /mo
625 minutes

Best for higher-volume customer questions and lead capture.

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Enterprise
Custom quote
Custom volume + integrations

Larger deployments, integrations, support, and advanced needs.

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Additional chat minutes, advanced reporting, integrations, and enterprise support may be priced separately.

FAQ

Frequently asked questions

Don’t see your question? .

Website Chatbots are customer-facing chat agents for websites and social channels. They can answer common questions, capture leads, escalate callback requests, send follow-up, and provide dashboard insights.
No. Website Chatbots are customer-facing chat tools for visitors and leads. Omni Chat is an internal company workspace where team members can work with automation agents, access AI model options, collaborate with colleagues, and use company context.
Yes. SpeakNova is an implementation partner. We help configure the agent, build the knowledge base, define call flows, test the experience, launch the agent, and optimize it over time.
No. SpeakNova is designed for businesses that want practical voice and chat automation without having to build or manage the AI system internally.
Yes, where appropriate. Voice Agents can connect with Omni, calendars, email, SMS, CRMs, dashboards, approved website content, inventory systems, and other business tools depending on workflow requirements and configuration.

Ready to support more website visitors automatically?

SpeakNova can help you launch a customer-facing website chatbot that answers questions, captures leads, escalates callback requests, and supports follow-up.