Industry · Hospitality

Automation for hospitality businesses that run on fast response.

SpeakNova helps hotels, restaurants, event venues, private dining teams, and catering businesses manage guest inquiries, booking questions, event leads, customer follow-up, and internal workflows.

Industry · HospitalityHotels · Restaurants · Events · Catering
Aurora Inn · 17 inquiries today
Voice Agent + Chatbot · Events / Catering / Booking · Omni CRM logged

Hospitality teams receive inquiries across phone calls, websites, email, event forms, and messaging channels. SpeakNova helps capture those requests, answer common questions, route opportunities, and keep follow-up moving.

Guest inquiries, booking questions, and event follow-up.

SpeakNova can support hospitality businesses with Voice Agents for phone inquiries, Website Chatbots for visitor questions, and Omni for CRM activity, ticketing, tasks, event lead follow-up, internal routing, and outbound campaigns.

Industry challenges

Hospitality teams lose opportunities when response is slow.

Challenge 01
Guests call outside business hours
Challenge 02
Restaurant inquiries interrupt staff during service
Challenge 03
Event leads need fast follow-up
Challenge 04
Private dining requests require detail collection
Challenge 05
Catering inquiries need qualification
Challenge 06
Website visitors ask repetitive questions
Challenge 07
Teams manually track inquiries and callbacks
Challenge 08
Internal handoffs are easy to miss
Example workflows

Example hospitality workflows.

Workflow 01
Event inquiry → sales follow-up
1
Website Chatbot captures details
2
Omni CRM opportunity created
3
Event sales task assigned
4
Follow-up email drafted
Workflow 02
Restaurant call → answered or routed
1
Voice Agent answers approved questions
2
Callback or booking request summarized
3
Team notified
4
Follow-up scheduled where needed
Workflow 03
Private dining inquiry
1
Voice Agent collects party size, date, budget, contact info
2
Omni task created
3
Sales team follows up
4
Booking confirmed where approved
Workflow 04
Guest issue → ticket → resolution
1
Voice Agent or Chatbot captures request
2
Omni ticket created
3
Manager or operations team assigned
4
Issue resolved and customer updated
Try industry-style demo prompts

Try hospitality demo prompts.

"I'd like to inquire about a private dining event."

"Do you have availability for a group dinner?"

"Can someone call me back about catering?"

"What are your hours and location?"

"I have a question about booking an event."

"Can you help me with a guest request?"

Restaurants & food service

Built for restaurants, catering, suppliers, and food service teams.

Food Service industry

Hospitality and food service businesses can use SpeakNova to manage restaurant calls, catering inquiries, supplier questions, order-related requests, event leads, guest questions, and internal follow-up workflows.

Integrations

Integrations for hospitality workflows.

All integrations

SpeakNova can review integrations for calendars, booking systems, CRM tools, event lead forms, email, SMS, WhatsApp, website content, ticketing workflows, and reporting dashboards. Integrations are scoped based on access, workflow requirements, and complexity.

Real-world proof

Relevant client proof.

Case studies

SpeakNova has relevant hospitality and restaurant use cases. Approved restaurant, event venue, or food service proof will be added here as case studies launch.

Restaurant
Northbridge Bistro

Approved client results will be added as case studies are published.

Hotel
Aurora Inn

Approved client results will be added as case studies are published.

Catering
Catering Group

Approved client results will be added as case studies are published.

Pricing

Hospitality automation may use Voice Agents, Website Chatbots, Omni CRM, ticketing, outbound campaigns, and integrations. Voice Agents start at $99/month, Website Chatbots start at $49/month, and Omni starts at $399/month.

View Pricing
FAQ

Frequently asked questions

Don’t see your question? .

Yes. Voice Agents can answer common questions, capture inquiry details, summarize calls, and route follow-up to the right team where configured.
Yes. Voice Agents and Website Chatbots can collect event details such as date, guest count, inquiry type, contact information, and special requirements. Omni can help create CRM activity or follow-up tasks.
Yes. SpeakNova can help capture catering requests, qualify inquiries, and route follow-up to the right team.
Yes. Omni includes built-in CRM and can help track event leads, guest inquiries, private dining opportunities, catering requests, and follow-up activity.
Yes. Omni ticketing can help capture, assign, track, and resolve guest issues or operational requests where configured.

Respond faster to every guest, lead, and event opportunity.

SpeakNova can help hospitality teams capture inquiries, automate follow-up, and keep internal work moving.