Integrations · Voice Agents + Omni

Connect SpeakNova to the systems your business already uses.

From call summaries and calendar booking to CRM activity, ticketing, inventory lookups, website data, and workflow automation, SpeakNova integrations help turn conversations into action.

15+ integration categories
Connected today
OmniHubSpotSalesforceCalendarTwilioWhatsAppStripeQuickBooks

This page explains SpeakNova integrations across both Voice Agents and Omni. Pick the path that matches what you’re solving — phone-based integrations on the Voice side, or platform-level connections inside Omni.

Categories

What we connect to.

Common integration categories across Voice Agents and Omni.

CRM
Calendar
Email
SMS
WhatsApp
Ticketing
Dashboards
Website content
Inventory
Accounting
Documents & knowledge bases
Internal tools
Omni conversation module
Outbound campaign databases
Workflow automation tools
Example workflows

Example integration workflows

01
Call answered → summary emailed → lead pushed into Omni → follow-up continues.

A complete inbound flow from phone call to multi-channel follow-up.

02
Booking request → calendar workflow → confirmation or team notification.

Voice or chat captures a booking and routes it into scheduling.

03
Pricing question → approved website or product data lookup → response or escalation.

Agent references approved content or hands off to a human.

04
Qualified lead → CRM record or deal update where configured.

Activity logged or new deal created in your CRM.

05
Support request → ticket or escalation workflow.

Tickets created automatically and routed to the right queue.

06
Campaign reply → Omni conversation → automation agent follow-up.

Responses to outbound campaigns continue inside Omni.

Integration pricing
Some integrations are included. Others are scope-based.

We use clear language about what fits inside a standard plan vs. what requires custom work. Some integrations may require setup fees or monthly usage-based fees — and some require system access we'll need to set up together. We'll size scope on a discovery call.

FAQ

Frequently asked questions

Don’t see your question? .

SpeakNova can connect Voice Agents and Omni with CRM, calendars, email, SMS, WhatsApp, ticketing, dashboards, website content, inventory, accounting, documents, internal tools, and other business systems depending on workflow needs and configuration.
Some integrations are included; others are optional, enterprise-level, or scope-based. Third-party integrations, live website crawling, advanced reporting, and usage-based system connections may be priced separately.
Yes, where appropriate. Custom integration work is scoped per project depending on system access, complexity, and ongoing usage.
Most pre-built integrations land inside the standard configuration window. Custom integrations are scoped during discovery.
Voice Agents handle phone-based conversations. Omni helps continue the work after the call. Call summaries, leads, callback requests, appointment inquiries, and customer questions can be pushed into Omni so follow-up can continue through email, SMS, WhatsApp, CRM activity, ticketing, tasks, or internal workflows where configured.

Ready to connect automation to the systems your business already uses?

SpeakNova can help identify the right integration path for your Voice Agents, Omni workflows, customer communication, and operational systems.