Uniform Pros deployed a SpeakNova Voice Agent to answer every inbound call around the clock, give customers instant answers on products and services, and text them links to the right pages on their website.
Uniform Pros fields a steady stream of calls from customers asking about products, sizing, services, and availability. When those calls went to voicemail or rang out at busy times, the questions, and the sales behind them, went unanswered.
SpeakNova deployed a Voice Agent that answers every call instantly, in the Uniform Pros brand voice, and gives callers the product and service information they need on the spot.
Uniform Pros needed every caller to get an immediate, accurate answer, day or night, without growing the team.
The Uniform Pros Voice Agent answers every inbound call, responds to product and service questions, and texts customers links to the relevant pages on their website.
Every call is now answered around the clock instead of going to voicemail or ringing out at busy times.
Customers get immediate responses on products and services, with text links to find what they need.
Capturing every call helped improve both sales and the overall customer experience.
John Phyllis — President, Uniform Pros
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SpeakNova can configure a Voice Agent around your products, services, and the questions your customers ask most.
